Terms and Conditions - GOJUDI Malaysia 2025 

When signing up for an online gaming platform like GOJUDI Malaysia, it's essential to understand the Terms and Conditions that govern your use of our services. These terms act as a legal agreement between GOJUDI and our users, ensuring a safe, fair, and transparent gaming environment for all players.

Why the Terms and Conditions Matter

The Terms and Conditions serve as a comprehensive legal framework that protects both the platform and its users. By registering an account and participating in our gaming services, you agree to comply with our policies and procedures. These rules help maintain the integrity of our platform, ensure fairness for all players, and provide clear guidelines for resolving disputes.

Account Registration and Eligibility

To create an account with GOJUDI Malaysia, you must meet specific eligibility requirements and provide accurate information during the registration process.

Age and Legal Requirements

You must be at least 18 years old to register and use our gaming services. We reserve the right to request age verification documents at any time. Players under 18 are strictly prohibited from using our platform. Any accounts found to belong to minors will be immediately closed.

You must be legally permitted to participate in online gaming activities in your jurisdiction. It is your responsibility to ensure that your participation in our gaming services complies with local laws and regulations.

Account Information Accuracy

All information provided during registration must be accurate, complete, and up-to-date. This includes your name, date of birth, address, email, and phone number. Providing false or misleading information may result in account suspension or closure.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect unauthorized access to your account, please notify our customer support team immediately.

One Account Policy

GOJUDI enforces a strict one-account-per-person policy. Creating multiple accounts to take advantage of bonuses or bypass restrictions is strictly prohibited and may result in account suspension, forfeiture of winnings, or permanent ban from our platform.

If you forget your account details or lose access, contact our customer support team instead of creating a new account. We will assist you in recovering your existing account through a thorough verification process.

Bonus Terms and Wagering Requirements

Understanding bonus terms and wagering requirements is crucial for maximizing your gaming experience and avoiding unexpected complications.

Wagering Requirements

Wagering requirements specify how many times you must bet the bonus amount before you can withdraw any winnings. For example, if you claim a RM1,000 bonus with a 20x wagering requirement, you must place bets totaling RM20,000 before becoming eligible to withdraw related winnings. Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while table games, such as blackjack and roulette, often contribute 10% or less. Certain games with high return-to-player rates may be excluded entirely from wagering requirements.

Game Contribution Rates

Different game categories have different contribution rates toward bonus wagering requirements. Understanding these rates helps you choose the most effective games for completing wagering requirements:

• Slot Games: With a 100% contribution rate, they are the most efficient for completing wagering requirements.
• Live Casino Games: 10-50% contribution rate depending on the specific game and betting strategy.
• Sports Betting: 50-100% contribution rate depending on the sport and betting market.
• Card Games: 5-20% contribution rate, making them less efficient for bonus wagering.

Time Limits on Bonuses

Every bonus comes with a specific validity period. If you fail to meet the wagering requirement within the allotted time, the bonus and any associated winnings may be forfeited. Most welcome bonuses are valid for 7-30 days, while free spins may expire within 24-48 hours.

It's essential to check the bonus expiration date and prioritize completing the wagering requirements within the given timeframe to avoid losing both the bonus and any associated winnings.

Deposit and Withdrawal Conditions

GOJUDI Malaysia has specific rules and procedures for deposits and withdrawals to ensure secure and efficient financial transactions.

Deposit Requirements

Minimum deposit amounts typically range from RM50 to RM250, depending on the payment method used. We support various payment methods, including mobile banking, bank transfers, credit cards, and e-wallets, which are widely used in Malaysia. Some bonuses may restrict the use of specific deposit methods. For example, using e-wallets for deposits might make you ineligible for particular bonuses. Always check the terms associated with each promotion to ensure compliance.

Withdrawal Procedures

Withdrawal requests are processed within 24-48 hours for most payment methods. We support withdrawals using the same methods as deposits, with additional verification requirements for security purposes. Minimum withdrawal amounts vary by payment method, and maximum withdrawal limits may apply based on your account status and verification level. VIP members typically enjoy higher withdrawal limits and faster processing times.

Payment Method Restrictions

Certain payment methods may have specific restrictions or requirements. For example, cryptocurrency deposits may require additional verification, while bank transfers may have longer processing times but higher limits. We reserve the right to request further documentation for specific payment methods or transaction amounts to comply with anti-money laundering regulations and ensure the security of our platform.

KYC Verification Requirements

Know Your Customer (KYC) verification is mandatory for all players and must be completed before requesting withdrawals to ensure account security and compliance with relevant regulations.

Required Documents

You must provide a government-issued photo ID such as a passport, national ID card, or driver's license. The document must be valid, clearly visible, and show your full name and date of birth. Proof of address is required, which can be a recent utility bill, bank statement, or official government document dated within the last three months. The document must show your full name and current address.

Verification Process

Submit your documents through our secure upload system or email them to our verification team. Our team will review your records within 24-48 hours and notify you of the verification status. If additional documents are required, we will contact you with specific instructions. Once verification is complete, you can proceed with withdrawals and access all platform features.

Document Security

All submitted documents are encrypted and stored securely. We never share your personal information with third parties except as required by law or for verification purposes with our payment processors.

Account Usage and Restrictions

GOJUDI Malaysia has specific rules regarding account usage to ensure fair play and platform integrity.

Maximum Bet Limits

While using bonus funds, maximum bet limits typically apply, often set at RM100 per spin or round. Exceeding these limits, even unintentionally, may result in bonus cancellation and forfeiture of associated winnings.

These limits are designed to prevent bonus abuse and ensure fair play. Always check the specific terms of each bonus before playing to avoid violations.

Prohibited Activities

Certain activities are strictly prohibited on our platform, including collusion, use of automated software, bonus abuse, and any form of cheating or manipulation. Violations may result in immediate account closure and forfeiture of all funds.

We monitor all gaming activity for suspicious behavior and reserve the right to investigate and take appropriate action against any accounts that violate our terms of service.

Account Suspension and Closure

We reserve the right to suspend or close accounts that violate our terms of service, engage in fraudulent activity, or pose a risk to platform security. In such cases, any remaining balance may be forfeited. If your account is suspended or closed, you have the right to appeal the decision by contacting our customer support team with relevant documentation and a clear explanation.

Responsible Gaming Policies

GOJUDI Malaysia is committed to promoting responsible gaming and providing tools to help players maintain control over their gaming activities.

Self-Exclusion Options

Players can request temporary or permanent self-exclusion from our platform. During self-exclusion periods, you cannot access your account or create new accounts. Self-exclusion requests are processed immediately and cannot be reversed during the exclusion period.

Deposit and Loss Limits

You can set daily, weekly, or monthly deposit and loss limits to control your gaming spending. These limits can be adjusted or removed after a cooling-off period to ensure they are not set impulsively.

Reality Checks and Session Limits

We provide reality check notifications and session time limits to help you maintain awareness of your gaming activity. These tools can be customized based on your preferences and gaming patterns.

Intellectual Property Rights

Intellectual property laws protect all content, software, and materials on the GOJUDI platform and are the exclusive property of GOJUDI or our licensors.

Prohibited Use

You may not copy, modify, distribute, or create derivative works based on our platform content without explicit written permission. This includes game graphics, software code, and promotional materials.

User-Generated Content

Any content you submit to our platform, including reviews, comments, or communications, becomes our property and may be used for promotional or operational purposes without additional compensation.

Limitation of Liability

GOJUDI Malaysia's liability is limited to the extent permitted by law. We are not responsible for any indirect, incidental, or consequential damages arising from your use of our platform.

Service Availability

While we strive to maintain continuous service availability, we cannot guarantee uninterrupted access to our platform. We are not liable for any losses resulting from service interruptions or technical issues.

Third-Party Services

We are not responsible for the actions or services of third-party providers, including payment processors, game providers, or other service partners. Any issues with third-party services should be addressed directly with the relevant provider.

Dispute Resolution

GOJUDI Malaysia provides a fair and transparent dispute resolution process to address any issues or concerns that may arise.

Internal Resolution Process

Most disputes can be resolved through our customer support team. We encourage players to contact us first before escalating issues to external authorities. Our support team is trained to handle various types of disputes in a reasonable and efficient manner.

External Arbitration

If internal resolution is not successful, disputes may be referred to independent arbitration. The arbitration process is designed to be fair, impartial, and cost-effective for all parties involved.

Changes to Terms and Conditions

GOJUDI Malaysia reserves the right to modify these terms and conditions at any time. Changes will be communicated to users through email notifications or platform announcements.

Notification of Changes

Significant changes to the terms and conditions will be communicated at least 30 days in advance, allowing users sufficient time to review and understand the modifications. Continued use of the platform after changes take effect constitutes acceptance of the new terms.

User Rights

If you disagree with significant changes to the terms and conditions, you have the right to close your account and withdraw any remaining balance before the changes take effect.

Conclusion

The Terms and Conditions for GOJUDI Malaysia 2025 are designed to ensure a safe, fair, and transparent gaming environment for all players. By understanding and adhering to these terms, you can enjoy our gaming services while safeguarding your rights and interests.

Remember, these terms are not just legal requirements—they're designed to help you have the best possible gaming experience while maintaining the highest standards of security and fairness. For assistance with any questions about our terms and conditions, please visit our 'Contact Us' page.